Terms for making imagination tangible

Adult customer and permission

You must be an adult able to enter a binding agreement. By submitting a drawing, fictional character design, image, written description, personalized name, audio, or sound recording, you confirm that you created it or have all permission needed to use it and authorize the service providers involved in creating and delivering the order to process it for that purpose.

By uploading one or more photographs for a Photo Figurine, you additionally represent that you are the photographed adult or the child's parent or legal guardian, or otherwise have the authority to submit each person's or pet's likeness. You confirm that you own the photographs or have permission to use them, and that the limited processing needed to create, preview, manufacture, ship, and support the custom figurine is authorized. This representation is accepted when you upload the photographs.

A Tabletop customer must also confirm that the character is fictional, is not an identifiable real person, and is original or authorized for this commercial custom order. The exact confirmation shown during creation is:

“I confirm that the character is fictional and is not an identifiable real person; that I created or am authorized to use the character, its design, and every image or description I submit; that my submission does not violate another party's rights; and that I authorize its commercial adaptation, manufacture, and sale as this custom 3D figurine.”

For a baby-footprint keepsake, every submitted footprint must be an impression made when the child was age 10 or younger. By checking out, you represent that each footprint submitted for the order meets this requirement.

For a personalized name keychain, you confirm that you are authorized to submit and reproduce the name or other short text you enter.

Your artwork and rights

You retain any rights you hold in the drawing, character material, description, photograph, personalized name, audio, or sound recording you submit. You grant us and the service providers involved in fulfillment a limited permission to admit and store it, prepare and price a private printable design before payment, review the paid production design, manufacture and deliver your order, support you, and meet the obligations described in these terms and the Privacy notice.

Custom production

Every product uses the same studio: choose an object, customize its available options, prepare the printable model and price, review it, and add it to the cart. Size is selected with a bounded slider, displayed in inches by default with millimeters available. A fixed-size object shows its fixed dimension. Colors come from available inventory; a color on your screen may differ from the physical material.

Names, text, footprints, and sound waveforms are turned into geometry deterministically. AI-assisted figurines interpret a permitted drawing, fictional character description, or photographs. Preparation may change thickness, connections, fine detail, pose, proportions, or the base for printability. Unseen sides are inferred. Minor interpretation and surface differences are normal and are not defects when the result reasonably reflects the selected design and description.

The prepared model and measured merchandise quote must be available before adding an item to the cart. A missing, delayed, or failed preparation cannot be purchased. Editing a cart item creates a separate design; the existing item remains unchanged until you save a newly prepared quote. Prices and options are frozen for the accepted quote while it remains valid. No new customer geometry approval is requested after payment.

A marketplace item is a custom physical print of the selected model, size, and available color. Photo Figurines use one to three photographs per person or pet and are prepared for the selected physical form. Hardware such as a keychain ring, magnet, stand, or bobblehead mechanism is included only when listed in the selected options. Paid work receives human production review before printing. We do not offer painting or sandblasting.

Purchases include the physical keepsake, not an STL/3MF production-file download, source model, or separate digital-file license. The private preview sends renderable geometry to the browser and can therefore be copied or recovered; access control is not digital rights management. Manufacturing files, provider lineage, and printer controls remain private.

Public examples

Public examples are curated inspiration, not previews of your order. Ordering does not grant permission to publish your upload, generated model, personal details, or production files. Any separate marketing use of your artwork requires explicit permission.

Prohibited uploads

Do not upload unlawful, infringing, abusive, sexually exploitative, hateful, dangerous, or privacy-invasive material. Do not include unnecessary personal information about a child. The Tabletop experience is for original or authorized fictional characters; do not submit a real-person photograph, official character sheet, branded game artwork or logo, or material you are not authorized to use. We may reject or cancel an order that cannot be made safely or lawfully.

Product safety and availability

Complete custom 3D objects, including marketplace collectibles, are decorative keepsakes, not toys or products for unsupervised play. Their shapes vary by design and may include small, thin, or pointed details. An adult must supervise coloring and handling. Follow the Materials & Safety guidance and stop use if any part cracks, loosens, or develops a sharp edge.

Name keychains and their included metal split rings are small parts and are not toys. Keep them away from young children and anyone likely to put the item or ring in their mouth. Inspect the printed opening and ring regularly, and stop use if either loosens, cracks, separates, or develops a sharp edge.

When an order includes the hidden magnet option, one small magnet is enclosed in each finished footprint or sound-wave module during printing. Magnets can cause serious internal injury if swallowed. Keep the keepsake away from young children and anyone likely to put it in their mouth, inspect it regularly, and stop using it immediately if the print cracks, separates, or exposes or releases the magnet.

Pricing and payment

Prices are listed in U.S. dollars. Every physical product is priced from its measured printable model, including estimated material, print time, applicable assembly and hardware, packaging, operating costs, and the configured margin. The exact merchandise price is shown before adding the item to the cart. Shipping and any applicable tax are shown before payment. Free standard shipping may apply after discounts when the current threshold is met.

A changed option requires a fresh preparation and quote. An expired or unavailable quote must be refreshed before purchase. Payment is handled by our payment provider when you confirm the order. Preparing a quote or adding an item to the cart does not start physical printing.

Production, shipping, and remedies

For every product, the customer reviews the prepared design and exact price before payment. Paid orders receive human production review; no printer is started automatically by checkout. Manufacturing starts when our printer starts the first item, or when we send a production work package to our production partner. Compatible keepsakes are packed together. Oversize or specially packed items may arrive separately. Production time varies by order. Current status is available from the customer account, and we email carrier tracking after shipment. Any carrier delivery date is an estimate, not a guaranteed arrival date. Cancellation is available until the manufacturing boundary. After it, each custom item is final sale and cannot be changed, canceled, refunded, returned, or exchanged. Subjective dislike of a custom generated Tabletop model or normal layer/support characteristics is not a defect. If an order arrives damaged, materially inconsistent with the ordered product description, incorrect, or defective, contact us promptly so we can review a repair or remake. If the carrier reports a delivery failure, contact us so we can verify the tracking and review a replacement shipment. Refunds are provided only when required by applicable law, and all non-waivable consumer rights still apply.

Cookies

We use cookies and similar technologies to operate signed-in sessions, secure checkout, understand performance, and improve the service. Browser settings can restrict cookies, but some site features may not function correctly.

Limitation of liability

To the extent permitted by law, we are not responsible for indirect, incidental, or consequential losses arising from the site or a product, and our total liability relating to an order will not exceed the amount paid for that order. Rights that cannot legally be limited remain unaffected.

Changes to these terms

We may update these terms from time to time. Changes take effect when posted, and the “Last updated” date will be revised.

Seller and contact information

Make Believe Made Real is the customer-facing storefront for purchases and order support. Contact the support email shown on the site with an order question, safety concern, privacy request, or delivery problem.